Our Quality Statement
Our commitment to Quality
At HST, we are dedicated to maintaining the highest standards of quality in all our services. We follow the principles and guidelines set forth by the ISO 9001:2015 standard for quality management systems.
Our Quality Objectives
Talent Engagement and Development
HST's leadership values employees as the firm's most valuable asset. The company fosters a work environment that promotes engagement, empowerment, and professional growth. Through training and development, HST enhances their skills and capabilities, enabling them to contribute to our quality objectives and deliver exceptional results.
Client Focus
We place our clients at the center of everything we do. we strive to understand their needs, anticipate their expectations, and deliver products and services that provide value and exceed their requirements. We actively seek client feedback and use it to drive improvements in our processes and offerings.
Commitment to Quality
Quality is the foundation of our business. We are dedicated to delivering services that meet the highest professional standards. We establish and maintain robust quality assurance measures at every stage of our operations to ensure consistent quality and reliability.
Compliance with Standards and Regulations
We adhere to all applicable industry/ professional standards, regulations, and legal requirements. Our services are delivered in compliance with relevant quality standards and regulations to ensure the required accuracy and satisfaction of our clients.
Continual Improvement
HST’s leadership fosters a culture of continual improvement. The company strives to enhance its processes and services through innovation, technological advancements, and best practices. We encourage our employees to identify opportunities for improvement and provide them with the necessary resources and support to implement positive changes.
ISO 9001: 2015 Quality Management System
ISO 9001:2015 is a globally recognized standard that outlines the criteria for a quality management system. It focuses on ensuring that organizations consistently provide products and services that meet customer and regulatory requirements while fostering continuous improvement.
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HST works with clients to solve business growth, operational, people, financial, tax, governance, risk, learning and compliance challenges with locally relevant solutions.